Global distribution systems versus new distribution capability and Internet of things

In the present environment, to access data and processes, each airline provides its interface establishes process flows. Aggregation of direct connect platforms based on NDC, including LCC, necessitates a transformation in traditional business model global distribution systems. There is relationship between service qualities overall quality and/or satisfaction promoted NDC was continues be foundation for developing new customer experience air carriers' products throughout all retail channels, even tool broadening carrier internet sites' functionalities channels. The trend integrating Internet connectivity into previously unconnected "things" accelerates demand easy services via external APIs. authors envisioned that Tourism 4.0 technologies would play key role evolution tourist industry asking AI assistants book holiday display virtual reality amenities TV screen help make an informed or inspired selection soon functional reality. Full implementation standard necessity integrate "4.0 technology" booking processes foreseen through conducted survey as opportunity additional revenue. utilisation survey's results could seen starting point uncovering assessing features, attitudes, behaviours tourism decision-making objectives various companies. paper's conclusion stating travel industries must explore ways proactively overturn decades outdated though full use ever-developing technology aviation still future, they plan ahead these significant turning points.